Vinod Mepani
Head of Service Delivery @Transputec Ltd
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WORK HISTORY
Head of Service Delivery @Transputec Ltd
London, GB
EDUCATION
Universty of Hertfordshire
BSc (Honours), Engineering Management
SKILLS
ABOUT VINOD MEPANI
Head of Service Delivery with a proven track record of leading high‑performing teams, elevating customer experience and driving operational excellence across complex, high‑profile environments. I specialise in building robust service delivery frameworks, improving service performance and ensuring services and projects are delivered on time, within budget and to consistently high standards.With over 25 years’ experience in ITIL-based service management, I combine strategic thinking with hands‑on leadership to create cohesive, motivated teams that deliver exceptional customer outcomes. Known for strong communication, stakeholder engagement and a calm, solutions‑focused approach in high‑pressure situations, I consistently strengthen customer satisfaction and operational reliability.Passionate about continuous improvement, innovation and embedding best‑practice service management across organisations, I bring a balanced blend of analytical capability, people leadership and delivery discipline to every challenge.
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