Vinod Mepani
Head of Service Delivery @Transputec Ltd
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WORK HISTORY
Head of Service Delivery @Transputec Ltd
London, GB
EDUCATION
Universty of Hertfordshire
BSc (Honours), Engineering Management
ABOUT VINOD MEPANI
A dedicated, flexible and analytical IT Service Manager passionate about maintaining high standards of work while delivering projects on time and within the agreed budget. Operates effectively in high profile companies and challenging environments by exhibiting advanced managerial skills and implementing end-to-end service management strategies. Motivates and supports staff to create a cohesive team unit that always ensures exceptional service delivery. A trustworthy IT Service Manager who contributes to a significant improvement in customer satisfaction using refined communication and listening qualities Possesses over 10 years practical experience and in-depth knowledge of ITIL service management Manages high pressure business situations by providing innovative and effective solutions to problems
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