Vinod Kumar Gopishetty
Director - Automation @GrowthArc
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WORK HISTORY
Director - Automation @GrowthArc
Hyderabad, IN
Leading Salesforce Production Support for CPQ, Billing, and Post-Sales, ensuring smooth operations, incident resolution, and SLA adherence.Driving AI-powered process improvements in root cause analysis, anomaly detection, and support operations to enhance efficiency and reduce downtime.Collaborating with cross-functional teams to optimize workflows, stabilize environments, and enable proactive issue prevention through intelligent automation.Enabling data-driven decision-making by leveraging AI insights for faster problem resolution and better customer outcomes.
SKILLS
ABOUT VINOD KUMAR GOPISHETTY
With a solid foundation in software project management and a certification in software…
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