Vinitha Vijayarengan
Guest Relations Specialist @Marriott International
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WORK HISTORY
Guest Relations Specialist @Marriott International
Curate personalized guest experiences, tailoring stays to enhance special occasions such as birthdays, anniversaries, and milestone celebrations- Coordinate with front desk, housekeeping, and food & beverage teams to ensure a flawless and memorable guest journey- Support VIP arrivals and special requests, ensuring all details are executed at the highest level- Recognize and celebrate Bonvoy Elite loyalty members with tailored amenities and elevated service touches- Assist guests with pre-arrival requests, ensuring their preferences and needs are seamlessly prepared in advance- Anticipate guest needs and proactively resolve concerns with efficiency, empathy, and professionalism.
EDUCATION
California Polytechnic State University-San Luis Obispo
Experience Industry Management , Hospitality Administration/Management
ABOUT VINITHA VIJAYARENGAN
I hold a Bachelor of Science in Recreation, Parks, and Tourism Administration from California Polytechnic State University, San Luis Obispo, with a concentration in Tourism, Hospitality, and Destination Management. Currently, I serve as a Guest Relations Specialist at the Marriott Irvine Spectrum, where I curate personalized guest experiences, assist with pre-arrival requests, and enhance stays for special celebrations and VIP guests.Passionate about hospitality, I am committed to creating memorable guest journeys while upholding the Marriott brand promise. With a strong foundation in service excellence and a desire to grow within Marriott International, I aspire to take on leadership opportunities and continue contributing to the success of the brand.
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