Vincent Mercurio
Enterprise Consultant @GLG
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WORK HISTORY
Enterprise Consultant @GLG
Expert and Consultant for business professionals and financial investors, providing subject-matter expertise via one-on-one phone calls, surveys, or events to share knowledge and insights to promote business development.
EDUCATION
University at Buffalo
Bachelor of Arts
The University of Chicago Booth School of Business
MBA
SKILLS
ABOUT VINCENT MERCURIO
A Global Hotelier with high focus on guest engagement, service culture and concept curation within the Luxury and Lifestyle Hotel experience segment. Top Competencies: Launch & Opening, Ramp-up & Stabilization, Operational Excellence & Service Delivery, Curation and Refinement of Product & Services, Talent Development, Service Recovery models, Guest Loyalty and Personalization to enrich Guest Engagement and High Satisfaction experiences, Building a Foundational Company Culture & sustainable Brand Legacy with Integration of Operational Standards and training to Company Culture Compass, Leadership Development & Positioning for customized Leadership Journey learning curriculum to strengthen Team Effectiveness, Optimization and Results orientation. A uniquely prepared, seasoned leader with a high pedigree expertise in Human Resources, world class people practices that enable a strong foundation for building team alignment towards key performance objectives.Fluent in English, Italian, French and Spanish, dual citizenship U.S. and Italy
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