Victor Sarmiento
Workforce Management Specialist @MGM Resorts International
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WORK HISTORY
Workforce Management Specialist @MGM Resorts International
Las Vegas, NV, US
Own 24/7 multi-department scheduling: process leave requests/callouts, resolve exceptions, and align coverage to live demand while honoring labor rules and equitable practices.• Serve as property SME for WFM tools and processes; triage incidents, log downtime, and coordinate with IT/vendor to restore service and prevent recurrence.• Improve timekeeping accuracy by auditing exceptions and resolving discrepancies pre-payroll; maintain audit-ready documentation and change logs. • Champion continuous improvement: standardize templates, capture best practices, and mentor peers on efficient scheduling and exception handling.
EDUCATION
University of Nevada-Las Vegas
Bachelor of Science - BS, Computer Science
General Assembly
Software Engineering
ABOUT VICTOR SARMIENTO
I’m a systems-focused software engineer with production experience building and debugging…
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