Viktoria Chronister
Concierge @Hilton Grand Vacations
Kaneohe, HI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Concierge @Hilton Grand Vacations
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Honolulu, HI, US
Assist guests in planning their travels by going over activities based on their interests, time and budget-Scheduling activities and tours ensuring all information is accurate so their time runs smoothly -Finding solutions for when unexpected challenges arise such as guest becoming sick or weather cancelling a tour, etc-Work directly with vendors, guests and management team serving as a lesion
EDUCATION
2010 — 2014
Christopher Newport University
Communication Studies
SKILLS
Phone EtiquetteSchedulingLeave of Absence ManagementCustomer DrivenProfessional Phone SkillsThrive in a Fast-Paced EnvironmentResearchPublic SpeakingAt MultitaskingMicrosoft WordWorkers CompensationOffice AdministrationHtmlSocial MediaRelationship BuildingTeamworkPowerpointMicrosoft ExcelPhotoshopWorkers' Compensation ClaimsCustomer ServiceNew Hire OrientationsData EntryMicrosoft OfficeEnglish
ABOUT VIKTORIA CHRONISTER
Experienced professional with a demonstrated history in Hospitality, Customer Service…
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