Dave Stearns

Call Transfer Representative @Hilton Grand Vacations

Melbourne, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2019 — Present

Call Transfer Representative @Hilton Grand Vacations

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Orlando, FL, US

Process inbound call transfered from Reservations Agents to assist customers in selection of tailored vacation packages and provide information on time share presentations.Maintain well-versed knowledge of 20+ HGV destinations and frequently changing promotions.Achieve company sales goals, while averaging in the top 20% of the sales floor.Provide detailed information on promotions with partnering companies such as Royal Caribbean Cruises, Carnival Cruises and Hawaiian Air.

SKILLS

Sales OperationsCustomer ServiceTrainingCustomer SatisfactionNew Business DevelopmentEnterprise Solution SalesMarketingLead QualificationSales ProcessKey Account ManagementVoipLead GenerationOutside SalesVendor ManagementTelephonyTime ManagementSalesOnline AdvertisingDirect SalesCold CallingCustomer ExperienceSellingCrmAccount ManagementSolution SellingCall CentersBusiness DevelopmentSoftware SalesAdvertisingEnd to End SalesTelephone SkillsOpportunity QualificationCall CenterBroadbandSales ManagementSmb SalesCustomer SupportAdvertising SalesZoominfoSales Presentations

ABOUT DAVE STEARNS

Energetic and organized individual with Professional Sales in both Inside and Outside…

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