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Vikki Crawford

Tax Expert @Intuit

New Castle, IN, US
EMAILS
v••••••••@intuit.com
MOBILE NUMBERS
+18•••••••72

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WORK HISTORY

Dec 2017 — Present

Tax Expert @Intuit

US

Provide live tax expert guidance & adviceDaily communicationDocument detailed status updatesPrepare individual/business tax returnsQuickBooks - Advanced Certified ProAdvisorVirtual Services - Client facingFull service - Highest skill level of tax preparationSalesforce platformContent Refresh Team - updating IRS code to end-user softwareEscalation Team - resolve client tax issues and management level complaintsAudit Team - assist clients with notices received and options for addressingRecruit via VirtForce podcastAI applications

EDUCATION

1980 — 1982

Community College of the Air Force

Intelligence Communications

N/A

IN Business College

A.S., Accounting

1982 — 1985

University of Maryland - European Divison

Satellite Communications

ABOUT VIKKI CRAWFORD

IRS Enrolled Agent, Certified Fraud Examiner, Licensed Life/Accident & Health Insurance Agent (IN)Tax Resolution, QB ProAdvisor AdvancedTwenty-nine years experience in the Finance/Tax/Bookkeeping industry/Tax ResolutionSeven years experience as a Financial Manager at Household International Corporation,Six years experience as an Operations Manager in the United States Air Force,Four years experience working jointly with the National Security AgencyCurrent U.S. Passport

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