Vikash Verma
Customer Service Representative @Ai Investor
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WORK HISTORY
Customer Service Representative @Ai Investor
EDUCATION
Sikkim Manipal University - Distance Education
Master of Computer Applications - MCA, Computer and Information Sciences and Support Services
upGrad.com
AI and Data Science, Data Science with AI - Excel Python ML PowerBI Regression Model Tableau Open AI APIS
ABOUT VIKASH VERMA
Hi, I\'m Vikash — Experienced in DuTelecom, US insurance operations and CRM support, Nationwide /LocalEdge Brokerage / BridgeSpecialty Insurance. Skilled in policy servicing, documentation, client coordination, and operational reporting for US process environments.I recently completed a Professional Certificate in Data Science & AI from upGrad (2025), where I worked on real-world analytics projects using Python, SQL, Power BI, Tableau, and Excel. I specialize in building automated dashboards, generating actionable insights, and supporting business decisions through accurate, data-driven reporting. Currently open to roles in:• Data Analytics. Client Support Specialist. CRM Specialist • MIS/Reporting Analyst• Associate Business Analyst• Operations Analytics (Back-office)Let’s connect if you’re hiring or collaborating on a data-driven initiative. I\'m eager to contribute to fast-paced, insight-driven teams.
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