Vikas Bawa
Premier Service Manager @Kinaxis
Cambridge, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2022 — Present
Premier Service Manager @Kinaxis
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Ottawa, ON, CA
SKILLS
Customer Relationship Management (Crm)Business Process Outsourcing (Bpo)FirewallsCustomer Service ManagementNetworkingLinuxCloud ApplicationsTraining New HiresBusiness Process ImprovementService DeliveryCloud ComputingWindowsCall Center AdministrationItilProblem SolvingStrategic PlanningWindows ServerTroubleshootingOffshore OperationsOutsourcing ManagementProcess ManagementOperational ExcellenceMicrosoft TechnologiesTechnical LeadershipCustomer Service OperationsTeam LeadershipEnterprise SoftwareTeam ManagementHardwareWindows NetworkingIT Service ManagementTechnical SupportMicrosoft ServersRoutersProject ManagementServersCross-Functional CollaborationsVmware EsxOperations ManagementDisaster Recovery
ABOUT VIKAS BAWA
Experienced service delivery & customer service leader with refined problem solving…
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