Abdul Rehman Kabani
Manager, Customer Support @Kinaxis
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WORK HISTORY
Manager, Customer Support @Kinaxis
EDUCATION
University of Ottawa
Bachelor of Commerce (B.Com.), Finance, General
SKILLS
ABOUT ABDUL REHMAN KABANI
As a seasoned Team Lead with extensive experience in the Customer Support industry, I excel in driving high-performance teams to deliver exceptional service. My leadership approach is founded on clear communication, empathy, results-oriented mindset, with a focus on prioritizing the streamlining routine tasks, allowing agents to dedicate their time and expertise to more critical responsibilities.One of my key strengths lies in team development. This has been instrumental in spearheading the development of training programs aimed to reduce the time for new hires to contribute and making a meaningful impact for the team and department.I\'m passionate about continuous improvement and thrive on challenges and am adept at navigating high-pressure situations with a composed and solution-oriented approach.
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