Vijaykumar Kanojia

System Administrator @Wipro

Mumbai, IN

Site In-Charge – West Zone RegionWipro Technologies (Client: HDFC Life Insurance) Mumbai | Oct 2024 – PresentServing as Site In-Charge for the West Zone, overseeing end-to-end IT operations, stakeholder coordination, and compliance across Maharashtra, Gujarat and Chhattisgarh for HDFC Life Insurance under the Wipro engagement.Leading and managing a team of 18 on-site engineers supporting ~140 branches and 10 outsourced locations.Primary SPOC for escalations between Wipro and HDFC Life, ensuring SLA adherence and timely resolution.Handled branch rollouts including NBR, branch relocation, merger, and branch closure activities.Owned complete IT asset lifecycle management and compliance readiness including inventory, audits, and documentation.Managed vendors and outsourced locations (10 sites), including coordination, ticket tracking, and performance monitoring.