Vidya Sargur Madabhushi
Senior Community Manager @Cloudera
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WORK HISTORY
Senior Community Manager @Cloudera
Bengaluru, IN
EDUCATION
Bangalore University
Master's degree, Mass Communication/Media Studies
NMKRV
Bachelor of Arts (B.A.), Jour
SKILLS
ABOUT VIDYA SARGUR MADABHUSHI
A resourceful Community Manager with 10+ years of experience as a subject matter expert on community management, focusing on building world-class communities that connect people with knowledge and ideas in meaningful ways through monitoring forums for content, spam and image moderation, and adherence to guidelines. Strong community-building/management and strategy-creation skills to develop and execute the foundational community management program, establishing touchpoints and processes for vetting, troubleshooting, and continuous participation in the communities. KCS Certified Knowledge Manager with 7+years of experience in data cleansing, structuring, managing knowledge bases, and content management systems. Drove successful knowledge experiences and support interactions by reviewing and editing high-quality and timely content that resulted in beneficial assistance for customers and support teams.With overall 15+ years of experience, is consistently recognized as an accomplished team leader to recruit, assess, retain, and lead a team of top community moderators, to nurture long-term relationships, and help them succeed. Has an in-depth understanding of the company and ecosystem with the ability to engage with stakeholders, prospects, and customers across functions and organizational levels
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