Vidhula Ilankumaran Gautham
Customer Experience Advisor @Thames Water
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WORK HISTORY
Customer Experience Advisor @Thames Water
Reading, GB
EDUCATION
The Schram Academy
AISSCE
Madras Medical Mission
Bachelor of Science - BS, Health science
Manipal Academy of Higher Education
Master of Science - MS, Health Services/Allied Health/Health Sciences, General
ABOUT VIDHULA ILANKUMARAN GAUTHAM
Customer Success Executive with a strong record in driving retention, revenue impact, and customer engagement. Skilled in Salesforce and cross-functional collaboration, I deliver scalable success strategies and high-quality client outcomes across UK and India markets. Currently expanding my data analytics expertise to strengthen insight-driven decision-making and process optimisation. Focused on aligning customer value with business growth.
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