Robert Collins
Case Manager @Thames Water
Andover, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Case Manager @Thames Water
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Swindon, GB
SKILLS
Team ManagementCompetitive AnalysisCustomer ExperienceMobile CommercePeople SkillsStrategic PartnershipsStrategyProject ManagementChannel PartnersCross-Functional Team LeadershipCustomer SatisfactionVendor ManagementSales ManagementVasCall CenterSolution SellingProblem SolvingOperations ManagementProcess ImprovementConsumer ElectronicsTeam LeadershipDirect SalesCellular CommunicationsMobile TechnologyKey Account ManagementCall CentersWirelessMobile ApplicationsManaged ServicesCustomer EngagementGsmB2bProduct ManagementOutsourcingMobile InternetMobile DevicesManagementAccount ManagementSmartphonesCustomer Oriented
ABOUT ROBERT COLLINS
Managing a case lead of complaints direct from customers via all channels. agreeing resolution, any compensation and working within the Thames Water ethos.Providing assistance and cross-funtional leadership to all and using all previous skills and experience gathered in over 30 years of management to help people at all levels.
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