Victoria Tagliamonti
Customer Success Manager @Natera
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WORK HISTORY
Customer Success Manager @Natera
As a Customer Success Manager supporting Natera’s oncology portfolio, I maintain long-term strategic partnerships with providers and institutions to drive strong adoption of our molecular diagnostic tests and programs. My role centers on delivering measurable business value and ensuring a seamless customer experience across the entire lifecycle—from onboarding and implementation to retention and expansion.Bring forward innovative, customer-centric solutions to address operational challenges, clinical complexities, and workflow inefficiencies.Lead EMR, LIMS, and Salesforce implementation readiness by proactively mapping stakeholder workflows and identifying potential blockers.Possess deep fluency in Natera’s end-to-end ordering, collecting, and resulting.Consistently exceed benchmarks on key business metrics, including retention, renewals, completion rates, EMR utilization, missing information rates, and TAT.With a background in sales and a strong foundation in oncology, I am committed to bridging the gap between innovative diagnostics and clinical application, ensuring that healthcare providers can deliver personalized care with confidence.
EDUCATION
Montclair State University
Communication and Media Studies
Braden River High School
High School
Kutztown University of Pennsylvania
Bachelor of Arts (B.A.), Communication Studies Major, Dual minor: Public Relations, Electronic Media
SKILLS
ABOUT VICTORIA TAGLIAMONTI
With over eight years of experience in medical sales and customer success, I’ve built a…
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