Victoria Padilla
Senior Ux Ui Product Designer @Kaseya
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WORK HISTORY
Senior Ux Ui Product Designer @Kaseya
Miami, FL, US
Drove end-to-end product design for complex networking and security features across Datto Network Manager, delivering 30+ user-facing capabilities (including Managed Power, Firewall, and Topology Map) that improved troubleshooting efficiency for MSPs and reduced operational overhead.· Led ongoing UX research and customer validation efforts, conducting structured monthly 1:1 sessions with 12+ advisory board partners to inform product direction, validate workflows, and ensure solutions aligned with real-world technician needs and business priorities.· Influenced product strategy and business outcomes through user-centered design, including Secure Edge’s “Always On” feature, which contributed to a 208% increase in revenue post-launch by improving reliability for remote environments and aligning the product with MSP purchasing drivers.· Partnered cross-functionally with Product, Engineering, and GTM teams from discovery through delivery, producing clear specs, prototypes, and implementation guidance that accelerated development velocity and ensured consistent execution across multiple high-visibility initiatives.
EDUCATION
Designlab
Certificate, User Experience/User Interface (UX/UI) Design
The George Washington University
International Business
Gulliver Preparatory School
High School Diploma
SKILLS
ABOUT VICTORIA PADILLA
With a background in International Business from The George Washington University and a UX/UI Design certification from Designlab, I am a Senior UX/UI Product Designer at Kaseya. I specialize in user-centered design, UX research, and digital product strategy. My work focuses on optimizing complex networking and security features, delivering impactful solutions such as Datto Network Manager\'s 30+ user-facing capabilities that enhance operational efficiency for managed service providers (MSPs). At Kaseya, I lead structured customer validation efforts, collaborating with advisory partners to ensure product alignment with technical and business needs. My experience reflects a commitment to creating value-driven designs, reducing operational challenges, and enhancing user experiences. I am passionate about leveraging collaborative insights to drive product innovation and contribute to organizational success.
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