Victoria Clayton
Director of Licensing Operations @SAS
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WORK HISTORY
Director of Licensing Operations @SAS
As the Director, I lead cross-functional teams throughout software licensing matters for government and commercial customers. I engage with internal and external stakeholders to define licensing positions, while reinforcing client retention and renewal efforts.Some significant personal victories for this role include:• Played substantial role in key mentorship program by coaching manager of sister company, resulting in significant boost in performance and internal progression of manager.• Designed standard communication templates to streamline resolution of common requests and issues.• Recognized as Corporate Signature Authority for company licensing operations.
EDUCATION
University of North Carolina at Wilmington
Bachelor’s Degree
ABOUT VICTORIA CLAYTON
As a results-driven leader, I have a recognized talent to establish high-performing teams and thereby streamline achievement of business objectives. To deliver a high-quality customer experience and service, I continuously mentor employees and champion the use of industry best practices. Throughout my career history, I have directed multidisciplinary aspects of government and corporate licensing matters. By leveraging my in-depth knowledge of industry policies, regulatory requirements, and pricing standards, I am highly adept at maximizing protection of client retention and renewal figures. Equipped with strong interpersonal and communication skills, I possess an aptitude for fostering a network of relationships with internal and external entities, such as clients, personnel, executives, and stakeholders.
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