Victoria Brooks
Business Analyst @Broadspire
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WORK HISTORY
Business Analyst @Broadspire
FL, US
To work with internal and external stakeholders at all levels to analyze both functional and non-functional requirements. • To understand how existing solutions in the business function and work • To create requirements documentation or user stories for the development teams to a standard that allows them to enhance existing/create new applications or system integrations. • To find pragmatic solutions to requirements that align to existing functionality/architecture where possible. • Run workshops to investigate user requirements, agree solutions and produce good quality output. • Provide assistance for in-life support following project completion Assist and mentor other analysts as required. • In addition to the above, I also set up new accounts for new business implementation for new clients ranging in size from 1500 lives to 100k lives. Setting up orgs in salesforce, created workflows, creating templates in conga for letters and emails, and conducted meetings for tasking and plan grids, and eligibility file explanation.
EDUCATION
University of Sioux Falls
Bachelor of Arts (B.A.), English, 3.34
Washington High School
High School Diploma, General Studies
Florida International University
Master's degree, Urban Education and Leadership, 3.87
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