Victor Agbaleke

Wireless Consultant @Bell

Lethbridge, AB, CA

Advised clients on mobility plans, devices, and business solutions, tailoring recommendations to meet bothconsumer and enterprise needs.– Collaborated with management on sales reporting and business analysis, using Power BI to visualize customertrends and optimize plan offerings.– Prepared workflow diagrams in Visio to map customer journeys, streamline onboarding, and reduce friction in servicedelivery.– Leveraged SharePoint to manage documentation and track client cases, ensuring data accuracy and cross-teamaccessibility.– Strengthened customer engagement and communication skills by providing end-to-end support, from initialconsultations to after-sales troubleshooting.

The University of Lethbridge

Bachelor's degree, Computer Science