Vicki Bryson Customer Focused Senior

Senior Account Manager @Storm Technologies

Watford, GB

As one of Storm\'s Senior Account Managers, my responsibilities are- Serving as the main point of contact for clients in my portfolio- Overseeing day to day operations of circa 40 SME accounts- Managing internal support resource to ensure high service delivery of day to day operations- Conducting performance review meetings with clients to analyse spend reports and review priorities to support- Assisting clients plan budgets and resource for high priority projects- Understanding client requirements and needs to offer suitable solutions and services to meet their business objectives- Coordinating internal resource to ensure timely delivery of products and services to clients- Resolving issues efficiently to maintain client relationships