Vibhore Singh

Operations and Logistics Associate @Doccla

London, GB

Managing end-to-end reverse logistics operations, including the coordination of returns, documentation, inventory reconciliation, and tracking to ensure efficient and compliant handling of returned goods.• Optimised inventory management by implementing a just-in-time system and conducting regular audits, which reduced holding costs by 20% and improved inventory accuracy by 30% after experiencing frequent stock shortages and overstock issues.• Coordinated onboarding/offboarding logistics, including setting up system access, managing MDM configurations, ordering and collecting equipment, and ensuring timely support for new joiners.• Streamlined order fulfilment by introducing an automated forecasting system and restructuring workflows, increasing processing capacity and reducing errors to meet peak season demand.• Contributing to building a structured onboarding and support process in Confluence, documenting each step in detail to improve team visibility and ensure smoother handovers and ongoing support.• Established stronger supplier communication and real-time tracking, reducing delays and improving On-time dispatch after frequent shipment delays disrupted production.• Redesigned warehouse layout based on product turnover, reducing picking and packing times, to address inefficiencies caused by a cluttered and disorganised warehouse.• Analysed and optimised delivery while negotiating better carrier rates from 3PL, cutting transportation costs and maintaining an on-time delivery rate in response to rising transportation expenses.• Successfully monitored and ensured the accurate delivery of shipments to an international client while meticulously documenting and adhering to customs clearance compliance.

University of East Anglia

Master of Science - MS, Operations and Logistics Management

Graphic Era Deemed to be University

Bachelor of Technology - BTech, Automobile Engineering