Vi Chau
Senior Onboarding Manager @Bank of England
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WORK HISTORY
Senior Onboarding Manager @Bank of England
London, GB
ABOUT VI CHAU
PROFILE Client On-boarding Senior Manager in a global company. Over 15 years’ experience in payments processing, financial services and digital. Career spans across Australia and the UK focussed on Client On-boarding, leading Business Change, Operational Readiness and Learning & Development within a fast paced environment. Qualified Prince-2 project manager, Lean Practitioner and TAP accredited trainer. Software experience includes Salesforce, Remedy, Jira, Oracle, NIKU, SharePoint, Micro-strategy, Workday, Adobe Captivate, Prezi, SnagIt, WebEx, Microsoft suite (Word, Excel, PowerPoint, Visio, Access, Project) Experienced in client on-boarding, payments processing, project management, business change/transformation, process mapping, service design and L&D management. This ranges from leading and coaching teams, operational management, internal and external stakeholder management, negotiations / influencing, communications and performance improvement.
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