Veronica Zeiger
Customer Success Executive @ICIS
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WORK HISTORY
Customer Success Executive @ICIS
Houston, TX, US
As a Customer Success Executive, l implement a creative and comprehensive approach to the post-sales customer life-cycle- Collaborating with Marketing, Sales, and Customer Support to deliver product training, marketing collateral, and product rollouts- Collaborating with Sales and Customer Support teams to provide post-sales support leveraging our information solutions- Contributing to the development and improvement of customer support processes and procedures- Developing and implementing customer support strategies to meet business goals and objectives- Providing customer service in English, Spanish, and Portuguese.
EDUCATION
Fundação Armando Álvares Penteado
Bachelor's degree
University of Houston-Downtown
English Language Institute
Insper
Master's degree
Beavercreek High School - Ohio
High School
Rutgers University
Supply Chain Management Specialization
Escola Superior de Propaganda e Marketing
Short Course
SKILLS
ABOUT VERONICA ZEIGER
With over fifteen years of experience in marketing, sales and customer service, I am…
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