Venkatesh Manoharan
Business Analyst @Capgemini
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WORK HISTORY
Business Analyst @Capgemini
SKILLS
ABOUT VENKATESH MANOHARAN
Experienced and qualified professional in Business Analysis and Management. With 20+ years of IT experience in different domains and notable multinational companies / well-travelled across the globe. Proven track record in solutioning complex projects, enhancing requirements delivery, and driving process improvements in telecom, finance, and government sectors, resulting in significant operational efficiencies and stakeholder satisfaction.Industry exposures include Telecom, Transport/ Railway, Government, Retail, Banking and Finance, Pensions, Infrastructure, Hi-tech and Gaming. Client exposures include at: Vodafone / Capgemini, Network Rail, RBS Bank, Santander Bank, Barclays Bank, AJ Bell (Financial Services), Travis Perkins / HCL, HMRC, The Ministry of Justice (MOJ), The Open University (IT Projects), Accenture - BT/ Nokia / Telstra and IBMSKILLS• Business Analysis: Requirements engineering – Elicitation - Workshop conduction – User stories – Functional requirements – Business requirements - Stakeholder management – Process mapping – Service design – Gap analysis – TOM – ITIL – MoSCoW analysis – UAT – Process Testing - Operational Acceptance Testing – OAT – Operational Readiness Testing and Assurance – ORT – Disaster Recovery analysis and Assurance – Service Management - Defect Management – Cross functional delivery support• Management – Project and Product: Team management – Coordination – Governance – Planning – Stakeholder management – Agile ceremony conduction – Scrum master – Delivery coordination – Project Planning – Reporting – RAIDs – QA – Test Management• QA / Testing: E2E Test Management, Test Strategy, Test Plan, Test Cases, Defect Management, Reporting• Tools and Technology: ALM – Jira – Confluence – ARIS – BPMN – SharePoint - AWS – Office – Excel – Visio – Power Point – Agile – Scrum – Kanban – SAFe – Waterfall – DevOps – AWS – Infrastructure – PaaS – IaaS – SaaS – Digital - IoTCERTIFICATIONS• Business Analysis: Foundation Certificate in Business Analysis from BCS UK• Product Management: Product Management from LinkedIn• Project Management: PRINCE2 Certificate• Service Management: ITIL V3 Foundation Certificate• Test Management: ISEB/ ISTQB Advanced Certificate
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