Vendula Tomasova
Application Delivery Manager @Aberdeen
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WORK HISTORY
Application Delivery Manager @Aberdeen
Edinburgh, GB
EDUCATION
Instituto Superior Técnico
Master’s Degree, Bioengineering and Biomedical Engineering
Gymnasium specialised in languages, Ostrava, Czech Republic
High School
VSB - Technical University of Ostrava
Bachelor’s Degree, Bioengineering and Biomedical Engineering
University of Strathclyde
Master’s Degree, Bioengineering and Biomedical Engineering
ABOUT VENDULA TOMASOVA
Determined, enthusiastic Service Delivery Manager with over 6 years’ experience of working in IT Service Management in a fast paced investment organisation. Delivering and supporting service in a 24/7 IT environment, incorporating a wide range of applications and technologies. Advocate for service excellence and improving organisational effectiveness and efficiency through a practical approach to problem solving and a drive to see things through to completion, all gained from having worked on a number of complex service interruptions as a part of my current role. Passionate about providing outstanding customer service and not afraid to go the extra mile to ensure successful resolution of issues. Exceptional communicator with the ability to build key relationships and communicate constructively with business stakeholders. I always take ownership of problems that arise, working hard to identify and recover issues ensuring the root cause is identified long term solutions are implemented.
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