Vinicius Boschetto Melo
Senior Consultant @iTmethods
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WORK HISTORY
Senior Consultant @iTmethods
Toronto, ON, CA
I led the design and implementation of Atlassian-based solutions, including IT Service Management deployments with Jira Service Management for enterprise clients, leveraging Atlassian Cloud and AWS to ensure high availability and security. Additionally, I drove pre-sales initiatives by conducting in-depth technical assessments and creating customized solution designs and demos, directly contributing to new client acquisitions and the expansion of existing accounts.Collaborating cross-functionally with sales executives, product development, and support teams, I tailored solutions to client needs, ensuring seamless transitions from proposal to implementation. I also developed innovative custom plugins and automation scripts that enhanced standard offerings and improved service efficiency, resulting in faster project releases and increased team productivity.
EDUCATION
Centro Universitário Católico Salesiano Auxilium - UniSALESIANO Araçatuba
Bachelor's degree
ABOUT VINICIUS BOSCHETTO MELO
I’m an Atlassian consultant at iTMethods with nearly a decade of experience improving workflows through automation, scripting, tools, and integrations.I focus on turning complex problems into clear steps and delivering solutions that fit how people actually work, not just how a process looks on paper.I’ve always been a digital native, and lately I joke that I’m becoming AI native too. Same brain, new power tools.Always learning, staying curious, and exploring smarter ways to deliver results.
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