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Varuna Paul

Lean Agile Practice Lead @Hambs

Adelaide, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Lean Agile Practice Lead @Hambs

EDUCATION

2004 — 2006

Sikkim Manipal Institute of Technology - SMU

MBA, HR and Marketing

2000 — 2003

Sikkim Manipal Institute of Technology - SMU

Bachelor's in IT

1983 — 1997

St. Joseph's School

Metriculation

SKILLS

Process ImprovementManagementOutsourcingHuman ResourcesMisEmployee EngagementWorkforce ManagementPersonnel ManagementTransition ManagementSuccession PlanningPerformance AppraisalStrategic HRService DeliveryBpoSoft SkillsScreeningHiringBusiness Process ImprovementOrganizational DevelopmentPerformance ManagementCrmEmployee TrainingLeadershipCustomer Relationship Management (Crm)TrainingHrisHR PoliciesCoachingOperations ManagementEmployee RelationsWorkforce PlanningCustomer ExperienceTraining DeliveryCall CentersTeam ManagementBusiness Process Outsourcing (Bpo)Talent ManagementTalent AcquisitionRecruitingOffshoring

ABOUT VARUNA PAUL

Accomplished professional with over 20 years of expertise in the areas of AGILE, Scrum, SAFe, Acceptance Testing, Program Management, Training and Development, Customer Interactions, Quality and Release Management and leadership. Driving continuous improvement in customer service operations, stakeholder management, strategic training, and organisational development interventions to enhance business and organisational competence. Innovative coach with a proven track record of strategically guiding organisations to reach goals. Adept in overseeing the progress of operations and monitoring cross-functional programs and projects. Experienced in leading staff members and evaluating teams progress to achieve timely results. Ability to carry multiple project tasks and responsibilities in an agile environment while meeting challenging deadlines. Highly analytical and a critical thinker with a keen eye for detail. I present myself as a professional with a blend of business experience coupled with astute analytical skills to add significant value to the organisation.Advanced level skills in MS Office: Excel, Word, PowerPoint, Visio, Publisher, MS Project, JIRA, Trello, Confluence, Azure DevOps, MIRO, M365 Suite.

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