Varnit Shankar

Operations Customer Expert- Natwest Group @TP

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Operations Customer Expert- Natwest Group @TP

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Glasgow, GB

Involved with transition of Sainsbury’s Bank credit card customers to NatWest and to ensure smooth onboarding-Assisting customers with account migration queries, providing guidance to them in accordance with good levels of service quality-Handling inbound queries related to credit card services – payments, account issues, product information, transaction queries, etc-Developed strong knowledge of UK financial services processes and customer onboarding-Ensuring all work is compliant with UK regulatory requirements

EDUCATION

N/A

University of Strathclyde

Master of Science - MS, Business Analysis & Consulting

N/A

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Technology - BTech, Information Technology

ABOUT VARNIT SHANKAR

Performance-focused Digital Media Specialist with 3+ years of experience managing and optimizing paid campaigns on Google Ads and Meta Ads. Skilled in building data-driven strategies, budget management, and performance tracking using GA4 and conversion tools. Google and Meta Ads certified

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Varnit Shankar — Operations Customer Expert- Natwest Group at TP in Glasgow, GB | Unifers