Vanessa Chamorrinha

WORK HISTORY

EDUCATION

ABOUT VANESSA CHAMORRINHA

Passionate about driving innovation, efficiency, and growth, I bring over 10 years of experience in product management, operations, and strategic execution across technology-driven industries. With a background in electrical and computer engineering, I specialize in leading end-to-end product lifecycles, process optimization, and customer-centric solutions to enhance engagement and profitability.What I Bring to the Table: Product & Portfolio Management – Managing product roadmaps, optimizing portfolios, and aligning strategies with business goals. Data-Driven Decision-Making – Leveraging SQL, Power BI, and analytics to drive insights and improve performance. Agile & Lean Methodologies – Leading cross-functional teams using JIRA, Confluence, and Agile best practices to deliver high-impact solutions. Customer Experience & Retention – Developing strategies to reduce churn, increase engagement, and enhance loyalty. Stakeholder Collaboration – Partnering with engineering, marketing, sales, and leadership teams to ensure seamless execution and product success.Key Achievements: Improved product workflows and profitability by 5% through strategic benchmarking, sales analysis, and P&L assessments. Designed and launched a digital sales simulator, increasing customer engagement and sales conversion by 8%. Led digital transformation initiatives, optimizing customer experience, company processes, and mobile/web platforms. Implemented customer acquisition and retention strategies, reducing churn by 2% and enhancing long-term engagement. Developed predictive models for asset risk analysis, improving maintenance efficiency and extending asset lifecycles.Throughout my career, I have successfully led digital transformation initiatives, optimized workflows, and launched innovative solutions that improved both customer experience and business performance. I thrive in dynamic environments where I can combine technical expertise, strategic thinking, and problem-solving skills to drive meaningful results.Volunteering work:I am passionate about contributing to environmental and social causes through volunteering, mentoring young students, and promoting sustainable energy initiatives in social institutions. Make a Wish Foundation Junior Achievement Portugal Electricians EDP Fund (Social institutions) Banco Alimentar (Food Bank Against Hunger)\"We make a living by what we get, but we make a life by what we give.\" W.C. Always open to discussing product innovation, strategy, and new opportunities. Let\'s connect!