Ed Collins
Staff Engineer - Enterprise Mobility @lululemon
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WORK HISTORY
Staff Engineer - Enterprise Mobility @lululemon
Vancouver, BC, CA
EDUCATION
The Knowledge Academy
ITIL v3 Foundation, ITIL
Prince2
Prince2 Foundation and Practitioner, Project Management
Cisco Meraki
Certified Meraki Network Operator
University of East Anglia
BSc honours degree, Computing Science
Microsoft Training
Various Exams and Courses
Trauma Tech
Occupational First Aid: Level 2
Trauma Tech
Standard First Aid and CPR/AED Level C
Microsoft Training
Microsoft Certified Systems Engineer
SKILLS
ABOUT ED COLLINS
Strategy | Innovation | Leadership | Professional | Teamwork | Self-Motivated | Hard Working | Enthusiastic | OutgoingI have worked, in multiple countries, in the ICT (Information and Communication Technology) industry since (after graduating from University with a BSc (hons) in Computing Science and Mathematics).I am seeking a rewarding and demanding position where existing skills will be utilised to the full and opportunities exist for advancement both in my own knowledge and my position.Core Competencies- Device Management- Change Management (ITIL)- Project Management (Prince2, PMP (expired in 2021))- Enterprise Mobility (All platforms)- Microsoft Azure / Entra ID- Microsoft Endpoint Manager (Intune)- Microsoft Endpoint Configuration Manager (Config Mgr / SCCM)- Microsoft 365- Microsoft Windows Server (from NT to current)- Microsoft Exchange Server (from 5.5 to current)- Microsoft Exchange Online- Microsoft PowerBI- Active Directory- Microsoft SQL Server- Network Infrastructure Design- DNS, DHCP, TCP/IP- Remote Access (SSL VPN, RDP)- VMware- Microsoft Hyper-V- Microsoft Windows (from 95 to current)- PowerShell & Graph- HTML• Expert in Microsoft Intune (Endpoint Manager) having set up extremely robust corporate Intune (Work remote) infrastructures for multiple companies (in my current position and as a consultant).• Proven ability to solve complex problems, determine appropriate actions and complete tasks• Demonstrated leadership, teamwork and time management skills• Results-oriented, self-motivated, ability to work independently as well as within a team• Effective relationship management and communication skills, with demonstrated success dealing effectively with customers, vendors, peers and senior management• Excellent written and verbal communication skills, accompanied by proven presentation skills in a corporate setting• Sound judgment and decision-making skills• Demonstrated flexibility and ability to embrace change• Experience in the development, documentation and implementation of standards, procedures, user guides and outlines to support operational and end-user processes• Strong analytical and problem-solving skills
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