Valerie A.
Enterprise App Analyst Iii @MultiCare Health System
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WORK HISTORY
Enterprise App Analyst Iii @MultiCare Health System
Tacoma, WA, US
EDUCATION
Upper Iowa University
B.S., Human Resources Management
Washington State University
Master of Business Administration (MBA), Marketing
SKILLS
ABOUT VALERIE A.
Certified EpicCare Ambulatory Analyst with 6+ years in healthcare and 3+ years of hands-on experience designing, building, and optimizing Epic systems to support clinical operations and regulatory compliance. I specialize in Clinical Decision Support (CDS) tools - OurPractice Advisories (OPAs) in particular - refill protocols, IMO imports, e-prescribing, e-prescribing of controlled substances (EPCS), Surescripts, and EMP/template security configuration.My expertise spans across the Ambulatory spectrum with experience in new build, maintenance, break/fix, TDRs, go-lives, and Community Connects.What sets me apart is my ability to combine technical precision with human-centered problem solving. I’m known for staying calm under pressure, digging deep to resolve complex issues, and knowing when to escalate to avoid wasted time. I bring intellectual curiosity, high standards, and a collaborative mindset to every project, whether mentoring new analysts, supporting end users, or partnering across departments to improve outcomes.With over 20 years of experience working with diverse teams across the U.S, I approach every challenge with empathy, adaptability, and a systems-level view of how changes impact stakeholders at every level. I’m passionate about healthcare technology and committed to continuous learning, operational excellence, and delivering solutions that make a meaningful difference.CORE STRENGTHSEpicCare Ambulatory & MyChart Certified | Badges in OPA Basics & Advanced, Security, Results Routing, Data Courier MoverApplication Build, Maintenance & Optimization | Workflow Design | Regulatory ComplianceTroubleshooting | Critical Thinking | Detail Orientation | Cross-Functional CollaborationTDRs, Go-Lives & Elbow Support | End-User Training | Documentation & ReportingStrategic Communication | Mentorship | Stakeholder EngagementLET’S CONNECTIf you’re seeking a certified EpicCare Ambulatory Analyst with deep build expertise, a calm and methodical approach to problem solving, and a proven ability to support clinical teams through complex system changes, I’d love to explore how I can contribute. I bring a unique blend of technical precision, cross-functional collaboration, and healthcare operations insight that helps teams deliver safer, smarter, and more compliant care. Let’s talk about how I can support your Epic Ambulatory goals.
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