Valerie O.
Customer Service Representative @LCBO
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WORK HISTORY
Customer Service Representative @LCBO
London, ON, CA
Utilized the Point-of-Sale Cash system to serve customers and provided an exceptional experience that prioritizes safety and respect.• Coached and mentored 3 new hires, contributing to their successful integration into the team.• Maintained up-to-date knowledge of product and service changes.• Provided excellent customer care, handling customer interactions per month with a 98% satisfaction rate.• Facilitated customer transactions including purchases, exchanges, and returns.
EDUCATION
Fanshawe College
Postgraduate Degree
Igbinedion University, Okada
Bachelor of Science (B.Sc.)
ABOUT VALERIE O.
Certified Business Analyst, IT Support Specialist, and Administrative Operations…
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