Valerie Chambers Young
Marketing Services Operations Specialist @Lexia Learning
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WORK HISTORY
Marketing Services Operations Specialist @Lexia Learning
Concord, MA, US
Manage and support sales enablement tool (Highspot) and content owners by providing up to date materials- Provide support: answer questions, troubleshooting, and perform trainings for new users- Document processes and procedures for usage of the tool- Complete annual content usage reports to measure performance and efficiencies Manage and support the online fulfillment center to provide the sales team with conference content materials Support Social Media Manager with various tasks to increase brand awareness and drive traffic to the website- Collaborate and oversee the social media agency to create and review content calendar- Publish organic and dark posts on social media management tool- Analyze and report on social media performance for reporting in order to discuss actionable insights
EDUCATION
Westfield State University
Bachelor of Science - BS, Business Management
Southern New Hampshire University
Master of Science - MS, Marketing
Bellingham High School
High School
ABOUT VALERIE CHAMBERS YOUNG
Goal-oriented, creative thinker with excellent organization skills, with a demonstrated history of working in the retail and educational technology industries. Skilled in Customer Service, Social Media, Google Suite, Microsoft Office, Adobe Creative Suite, and Leadership. Holds a Bachelor of Science degree in Business Management with a concentration in Marketing and a minor in Graphic Design from Westfield State University, obtained in 2018. Additionally, possesses a Master of Science degree in Marketing with a specialization in Digital Marketing from Southern New Hampshire University, conferred in 2025.
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