Valentina Yanez Eslava

Sales & E-commerce Coordinator @Starboard

Miami, FL, US

Spearheaded high-end jewelry sales strategies, driving a 15% increase in average order value through personalized client consultations and upselling techniques across a luxury product range including natural and lab-grown diamonds, fashion bracelets, rings, necklaces, and premium timepieces.•Managed customer relationships and provided tailored recommendations, resulting in a 30% boost in repeat purchases and higher retention rates.•Led e-commerce and digital marketing initiatives, optimizing online sales funnels and social media engagement to increase website traffic by 40%.•Oversaw inventory and merchandising of high-end watch brands such as Rolex, Cartier, Audemars Piguet, and Patek Philippe, ensuring accurate stock levels and timely fulfillment.•Developed inventory management processes, enhancing operational efficiency and reducing stock discrepancies by 25%, improving fulfillment speed.