Vaishnavi Padala

Senior Product Manager (Conversational Ai) @Verizon

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Senior Product Manager (Conversational Ai) @Verizon

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EDUCATION

N/A

Malla Reddy (MR) Deemed to be University

Bachelor of Technology (BTech), Electronics and Communications Engineering

N/A

Harrisburg University of Science and Technology

Human Centered Interaction Design

N/A

University of Illinois Urbana-Champaign

Master's degree, Data Science and Applied ML

2014 — 2014

University of Pennsylvania Graduate School of Education

International Development , Education and Information technology policy and practice.

SKILLS

ResearchCommunity OutreachYouth DevelopmentPublic SpeakingNonprofitsEntrepreneurshipAnalysisMarket ResearchTrainingOnline Fraud MitigationDigital Media CampaignsMicrosoft OfficeProgrammingTeam ManagementLeadershipBusiness Analysis

ABOUT VAISHNAVI PADALA

In pursuit of people and work grounded in kindness, purpose, and integrity. Committed to building with people who lead with empathy and create with care.I bring together information science, design, engineering, and lean practices to create solutions rooted in real human needs. I prioritize equity and accessibility from the start, embrace emerging technologies where they add value, and stay grounded in doing what\'s right, because there\'s always a way. I thrive in environments that value compassion, encourage exploration and experimentation, and foster creative thinking. I excel in roles that combine research, analysis, and innovation alongside like-minded peers.How I Do It: I’m passionate about collecting, exploring, and analyzing complex data and information, integrating diverse perspectives and disciplines to solve meaningful problems. Rooted in empathy and curiosity, my approach is action-oriented and informed by engineering principles and practical constraints. Discovery & ResearchUser Research: needs, behaviors, cognition, motivations, values, demographicsMarket/Product Research: competitive and gap analysisData Collection: observations, data wrangling/scraping, experiments, A/B testing, surveys, interviews, task analysis, literature reviews, ethnography Data Analysis, Modeling & GovernanceData Visualization: big data, network visualizations, process & journey maps, blueprints, charts, heat maps, trend analysisTools: SQL | Python | Excel | Tableau | Visio | Lucidchart Problem Solving & IdeationDesign Thinking & Double Diamond5 Whys, Root Cause AnalysisBrainstorming, workshops, focus groups User AdvocacyEthics, Accessibility, Social Models of Disability Analysis & StrategyBusiness & System AnalysisInteraction Analysis: user flows, journeys, storyboards, personasGrowth & Innovation Strategy: continuous discovery, knowledge & idea management, vision & roadmap development Design & PrototypingProduct Design: FigmaInformation Design & ArchitectureSystem DesignDesign Theories & PerspectivesEvaluation & Testing Communication & CollaborationBusiness, Design, Stakeholder, Technical & User CommunicationDocumentation: case studies, white papers, reports, presentations, demos Execution & Solution DeliveryAgile Delivery, Continuous Process Improvement (Lean, CI/CD, Kaizen)Organizational Behavior & Change Management

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