Ushana Kakoti
Revenue Operations Analyst @New Relic
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WORK HISTORY
Revenue Operations Analyst @New Relic
Bengaluru, IN
As a Revenue Operations Analyst, I specialize in ensuring data integrity and process efficiency within Salesforce and related systems. My key responsibilities include:• Salesforce Data Sanity & Governance: Conducting regular audits to maintain clean and reliable CRM data for business decision-making.• Account Split Audits & Deal Operations: Managing account ownership splits, auditing deal registrations, and supporting sales teams with opportunity workflows.• Territory Management: Handling ETM (Enterprise Territory Management) transfers and maintaining accurate sales territory structures.• Licensing Operations: Managing user provisioning and deactivation across systems, conducting CRM Analytics (Tableau CRM) license audits, and ensuring proper sync with Salesforce.• Reporting & Analytics: Performing weekly audits of Tableau dashboards to ensure reporting accuracy.• Process Documentation: Creating and maintaining documentation of standard operating procedures to drive consistency and efficiency across revenue operations.Driven by precision and collaboration, I work closely with cross-functional teams to support scalable growth and operational excellence.
EDUCATION
Delhi University
Bachelor of Arts - BA, Political Science and Government
Delhi University
Bachelor of Arts - BA, Political Science and Government
ABOUT USHANA KAKOTI
As a Revenue ops analyst at New Relic, I improve Salesforce processes, reporting, and…
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