Umer Khan
Scheduler @1st Central
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2021 — Present
Scheduler @1st Central
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Manchester, GB
EDUCATION
1996 — 1999
Hamdard University
Bachelor of Business Administration (B.B.A.), Information Technology
1984 — 1994
St. Paul's English High School
SSC, Environmental Science
2019 — 2020
Ulster University
Advanced Diploma, Managing The Customer Contact
1999 — 2000
Hamdard University
Master of Business Administration (M.B.A.), Information Technology
SKILLS
Business Process ImprovementForecastingPlanningService DeliveryBusiness AnalysisProduct DevelopmentAnalysisAccount ManagementChange ManagementTeamworkLean ManagementRisk ManagementTeam ManagementBudgetsReal Time AnalystPlanning AnalystCapacity PlanningMicrosoft ExcelOperational PlanningOutsourcingContact Center ConsultingProcess ImprovementStrategyTeam BuildingManagementNegotiationCustomer ServiceCustomer ExperiencePrince2Contact Center ManagementProgram ManagementSupply Chain ManagementPerformance ManagementCrmStrategic PlanningProblem SolvingLeadershipOperations ManagementTeam LeadershipContact Center Operations
ABOUT UMER KHAN
I am a forward-thinking professional with excellent business acumen and have extensive…
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