Chris Brown

Customer Claims Manager @1st Central

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2020 — Present

Customer Claims Manager @1st Central

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England, GB

SKILLS

Business AnalysisMentoringRisk ManagementTeam ManagementStakeholder ManagementMentoring of StaffTeam LeadershipTrainingSystems ThinkingCustomer ServiceInsuranceRelationship ManagementBusiness Process ImprovementAccount ManagementChange ManagementCoachingLeadershipPerformance ManagementFinancial ServicesLeading ChangeAgile MethodologiesClaims ManagementManagementBusiness Process MappingBusiness StrategyProcess ImprovementOperations Management

ABOUT CHRIS BROWN

An experienced Claims Manager with 21 years Motor Insurance experience. I am an enthusiastic, pioneering and analytically minded person, with a strong work ethic. Proficient in training, coaching and leading teams to achieve excellent customer relations, end to end claims management, day-to-day Account management and sales renewals. Thriving when working as part of a cohesive team or working individually. Possessing strong communication and interpersonal skills, with the ability to exercise excellent judgement and sound reasoning.I have accrued 9 years experience within a Continuous Improvement environment responsible for mentoring, developing and leading within Customer Claims.

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