Uma Maheswari
Senior Technical Writer @Genesys
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WORK HISTORY
Senior Technical Writer @Genesys
Chennai, IN
Technical Writer- Product documentation suite like configuration guides, installation and migration guides, API guides, user guides, context-sensitive help, video scripts, etc- Writing experience for both SaaS, and Premise products- Genesys Engage and Genesys Cloud CX.Scrum Master- Experience with both Scrum and Kanban boards- Demonstrate Servant leadership and remove impediments for the team- Run Scrum Ceremonies such as Backlog grooming, Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective- Built high-performing and self-organizing agile teams by regularly coaching them with Agile principles and processes- Review and present Sprint Metrics to management- Ensure committed Sprint goal is delivered with minimum spill overs to next iteration- Perform routine Jira hygiene- Work with other Scrum Masters for process improvements and standardization of processes- Work with management, cascade their vision, and roadmap and align the team to achieve the goal- Knowledge of other Agile methodologies such as XP, TDD, and so on- SAFe certified Scrum Master
EDUCATION
Nirmala Matriculation Hr. sec
HSC, Maths & Biology
Annamalai University
B.E, Electrical & Electronics Engineering
Annamalai University
MBA, Human Resource Management
SKILLS
ABOUT UMA MAHESWARI
Technical Writing is my core competency, Project Management is what I aspire…
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