Ujjal Mondal

Associate @Wipro

Kolkata, IN

Healthcare System Management & Client Communication-Managed the healthcare system within a specific queue, ensuring seamless operations and effective issue resolution-Acted as the primary point of contact for client communication, ensuring efficient collaboration and timely resolution of queries-Facilitated member and provider payout finalizations, ensuring accuracy and compliance with healthcare regulations.2. Insurance & Payout Processing-Responsible for overseeing member and provider payout processes, ensuring timely-filled and accurate process-Worked closely with insurance teams to address and resolve issues related to claims and payouts.