Wealth Ogbakpa

Business Analyst @Rky Digital Solutions

London, GB

Spearheaded the development team to customise an ERP system, enhancing business data accuracy and accessibility. Collaborated with stakeholders to gather requirements, ensuring alignment with organisational goals. Utilised data analysis tools to identify gaps and propose solutions, fostering adoption and ultimately driving operational efficiency across the organisation.• Champion the implementation of a new data analytics platform, resulting in a 30% increase in operational efficiency and a 20% reduction in data processing time.• Managed a cross-functional team of 10 to streamline IT processes, leading to a 15% decrease in system downtime and a 25% improvement in user satisfaction scores.• Conduct comprehensive business process analysis and identified opportunities for automation, leading to a 40% reduction in manual tasks and a 20% increase in productivity.• Collaborate with stakeholders to define business requirements for a significant software upgrade, ensuring 100% alignment with business goals and leading to a 30% increase in system performance.• Develop and implement a new IT project management methodology, resulting in a 20% increase in project delivery speed and a 15% decrease in project costs.