Uditanshu

Senior Operations Engineer Ii @Providence India

Hyderabad, IN

Administer and maintain both physical and virtual server infrastructures, delivering consistent uptime and system reliability. • Perform regular patch management for virtual machines through WSUS and Microsoft SCCM, ensuring compliance and security. • Experience with Active Directory & Azure AD (User ID creation/deletion, creating OU, group policy, MFA, conditional policies, password unlock/reset, etc.).• Handle and optimize the team queue to ensure tickets are distributed and resolved promptly. Publish learning articles and best practice documents to enhance team knowledge and drive service quality.