Uday Singh Kushwah
Customer Service Associate @Honasa Consumer Ltd.
Gurugram, IN
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2024 — Present
Customer Service Associate @Honasa Consumer Ltd.
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Gurugram, IN
Multi-Channel Support • Handle customer inquiries via phone calls, live chat, and email with professionalism and accuracy.*CRM & Ticketing Systems • Log interactions, track issues, and update case statuses using ticketing systems (e.g, Zendesk, Freshdesk, Ozental and limechat).*Escalation Handling • Escalate complex or unresolved issues to senior team members or relevant departments when necessary.
ABOUT UDAY SINGH KUSHWAH
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