Tyler Reynolds

Business Technical Support @Metronet

Support business clients in maintaining secure and reliable network connectivity across services such as managed Wi-Fi, HPBX, and dedicated internet- Diagnose and mitigate issues involving TCP/IP, UDP, DNS, and DHCP, applying network troubleshooting principles aligned with security best practices- Assist customers with secure configuration of VLANs, subnetting, and LAN/WAN connections to reduce exposure to misconfigurations and unauthorized access- Collaborate on routing adjustments using BGP, EIGRP, and OSPF to enhance network resilience and availability- Identify potential security risks and escalate suspicious network behavior or access patterns to appropriate internal teams.