Tyler Day
Lead Product Designer @ConcertoCare
Signup · Get unlimited contacts
WORK HISTORY
Lead Product Designer @ConcertoCare
Increased overall call volume by 48% which lead to clients receiving the care they needed in a timely manner. Worked with engineers to ensure the new internal tooling would be possible with various API’s.Shadowed the sales team and managers to identify gaps in the caller process. Used a mix of field studies, and participatory methods to gather data.End-end design on an internal CRM for sales and care management teams. Developed a new design system, components, and dashboard with features such as: Call logging and tracking, assigning, scheduling, and external API management.
EDUCATION
California State University, Long Beach
Bachelor's degree, Graphic Design
Valley Christian High School
High School Diploma
SKILLS
ABOUT TYLER DAY
I\'m a lead product designer with expertise in building digital enterprise products…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.