Dina Nelson

Patient Engagement Specialist @ConcertoCare

Winston-Salem, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Patient Engagement Specialist @ConcertoCare

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Reach out to patients via telephone, video, and email on behalf of the primary care doctor and health plan.• Educate eligible patients on the value of the program, their qualification and how the program works. Address related patient questions.• Achieved enrollment monthly metrics by scheduling Core,Max & Plus patients with Nurse Practitioner for in home health service• Interact with Enrollment Team Lead and provider practice to collaborate and share updates and insights regarding patients and patient panel.• Confirmed every appointment and reached out to High Risked patients for follow ups appointments.

EDUCATION

2005 — 2010

Winston-Salem State University

Bachelor’s Degree

SKILLS

CoachingProject ManagementPublic SpeakingMicrosoft OfficeMicrosoft WordEmployee BenefitsCustomer ServiceTeam BuildingManagementEmployee TrainingLeadershipTrainingCall CentersPayroll

ABOUT DINA NELSON

Encouraging, Engaging, and Motivational while coaching and developing are my passions. I…

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