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Sincere Twagizihirwe
Technical Support Trainer @TP
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WORK HISTORY
Technical Support Trainer @TP
Warsaw, PL
Provided onboarding training for new hire agents with home smart appliances such as washing machines, refrigerators, and technical troubleshooting.* Created and updated training materials to ensure efficient education.* Collaborated with team members daily to deliver exceptional work.* Documented support workflows to streamline global tech assistance.
EDUCATION
Vistula University
Bachelor's degree, Economics
Bridge2Rwanda
Diploma of Education, College/University Preparatory and Advanced High School/Secondary Diploma Program
ABOUT SINCERE TWAGIZIHIRWE
I am an enthusiastic, committed, and experienced customer service expert. My strong suits are effective communication, problem-solving, and providing complete assistance. I can quickly adjust to fast-paced workplaces and am excited to add my skills to a vibrant team that will guarantee exceptional client satisfaction.
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