Tushar Sharma

Account Manager @Tekshapers

Troy, MI, US

Handle Inquiries and requests from customers and address their needs.• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.• Meet regularly with team members to discuss progress and find new ways to improve business.• Generate progress reports for clients and senior leaders within the organization Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.• Responsible for account development, cold calling, assessing client needs and Identifying solutions.• Manage account relationships, contract negotiations, sales and billing.• Lead planning, strategy and proposal process.• Manage relationships to reach business sales goals.• Hands-on experience working with Implementation Partner: HCL.• Have Procurement Knowledge• Attend various strategic programs and conferences.• Helping recruiters and teammates in finding a better match as per customer requirements.• Experience using ATS like Ciepal, Bullhorn etc.• Participating in weekly research in order to understand customer expectations.• Screening candidates before doing final submission.• Involved in Bulk Hiring and weekend drive on Contract, C2H and FTE.

Chaudhary Charan Singh University

Bachelor of Commerce - BCom